In the era of Smart Cities, collaboration between citizens and local authorities is essential to maintaining an optimal urban environment.
At AI Talentum, we have developed the ultimate solution for urban incident management: Urban Incident Reporting App.
What is the Urban Incident Reporting App?
It is a mobile application with a web version, designed as a direct and efficient channel for citizen participation.
Our goal is to transform the way urban issues are detected, reported, and resolved.
For Citizens
It allows residents to easily report any urban incident to their local council — whether damage, waste management issues, faults, broken public furniture or any other defect.
The tool promotes an active role for citizens in urban maintenance, giving them full visibility over the status and resolution of their reports.
For Local Authorities (City Councils)
It enables a centralised internal incident management system. Municipal staff can categorise, prioritise and allocate resources more intelligently and efficiently, ensuring that reported issues are resolved quickly.
This reduces operational costs and optimises response time.
Key Benefits for Efficient Municipal Management
| Benefit | Value-Oriented Description | Value Keywords |
|---|---|---|
| Enhanced Operational Efficiency | Optimised allocation of teams and resources to solve issues in record time. | Efficiency, Resource Optimisation, Task Management |
| Greater Transparency | Citizens can track their incident in real time, increasing trust and engagement. | Transparency, Citizen Participation, Real-Time Tracking |
| Data-Driven Decision Making | Generation of reports and key statistics to identify hotspots and improve urban planning. | Smart City Data, Urban Planning, Decision Making |
Conclusion
With the Urban Incident Reporting App, AI Talentum provides municipalities with an essential tool for modern, transparent and — above all — highly efficient urban incident management.